OUR ONLINE REVIEWS
Kelly L.
Elijah was thorough and very professional! I've used Goff for years, very satisfied!
Wade F.
My central air quit blowing cold on the first 87 degree day of 2025. Called Goff Wednesday afternoon, Brandon was at my home around 8:15 am Thursday and within half an hour had diagnosed and replaced a bad capacitor. My home is once again like a meat locker! All done at a more than fair price. Great company!
Bill H
Shout out to tech Elijah, for excellent service. He was out today for our spring A/C maintenance. We had a new Bryant furnace and A/C installed 4 years ago, and when I asked about the fan speed the cooling was set at, he took the extra time and effort to check it. Discovered that speed wasn't plugged into factory spec and adjusted it. I'm looking forward to (finally) having more balanced cooling on our 2nd floor. Again - made my day, having this taken care of, and so politely, thanks Elijah.
Moses T.
Fast and great service
Bob P.
Robert B.
The technician who checked over our AC unit was veey knowledgeable, informative & personable.
Terry T.
The salesman knew everything and answered all my questions. He didn’t try to sell me high end products that I will not need or every break even on. And they were thousands cheaper and a better warranty if you ask me
Larry R.
Ron B.
The people at Goff have always been very helpful. I feel they appreciate my business. Take good care of my equipment and have always treated me fairly.
CHARLENE
Our first time using Goff they were very courteous and helpful. Would highly recommend them.
Rochelle M.
Jenna and Justin got our situation assessed and scheduled for service with great communication.
John S.
Fast and efficient as always. Goff is my go to for mote than 25 years. Good company. Spring and fall maintenance every year.
Bob
Came the same day and fixed the problem immediately. Very friendly and informative. Overall job well done.
Eric B.
Just had my first service. On time, honest and thorough. Explained every step throughout.
Leonard M.
Service right on time. Followed all safety guidelines. Very courteous and knowledgeable. He even cleaned of the A/C for me.
Having the annual service plan is the best way to protect your heating and A/C.
Having the annual service plan is the best way to protect your heating and A/C.
Noelle D.
They came out the same day and did an excellent job clearing our kitchen drain. No one like to pay plumbing bills, but it was very reasonable.
Sharon H.
Technician was very personable! And he took the time to explain things to me! Another great experience with Goff!!
Sherrie W.
Great and quick service. Diagnosis was professional and to the point. Certainly pleased with all.
William H.
Impressive. Professional. Both the woman who took our phone call for service and the technician who serviced our unit were professional and knowledgeable. Service was very quick.
E R
I can’t emphasize enough that I could not be happier with the whole process of scheduling (it was so fast!), speaking with a sales representative learning about my options for replacing an old thermostat and other future plans (a new furnace and air to replace a 30 year old unit). To me, there is no reason to call anyone else. I’m very satisfied with the whole experience and would definitely recommend Goff to anyone.
UPDATE
I love this company! I plan to have a new furnace and air conditioner put in next week. Joe makes it so easy to understand and I am confident that I will be getting a great deal. I am an informed consumer. This is not my first rodeo. I can recommend this company.
UPDATE: Well, I just got my new furnace and air conditioner. I could not be happier! The men who removed my furnace (installed in 1995!!) and air conditioner and installed my new ones were fantastic! They cleaned my duct work and dryer vent too. They treated me with such respect and professionalism. They explained everything to me. They had to create a new venting system because the old one ran under a deck and was unsafe! I’m so grateful to the technicians and Erin who takes all the calls. She’s wonderful too!
Update: a minor change was needed and a technician came out the same day (today). The adjustment is perfect!! Thank you!! The service I have received is outstanding!
UPDATE:
Because we had severe storms, I lost power for a couple of days. Now I’m thinking about getting a Generac generator installed. The Service man who came out was named Don Gillette and he was terrific! He explained everything to me and provided written information as well as financing options. I think it might be a very good investment for my home and I’m seriously considering it. I would not consider working with another company at this point. I’ve had such a good experience. with Goff!
UPDATE
I love this company! I plan to have a new furnace and air conditioner put in next week. Joe makes it so easy to understand and I am confident that I will be getting a great deal. I am an informed consumer. This is not my first rodeo. I can recommend this company.
UPDATE: Well, I just got my new furnace and air conditioner. I could not be happier! The men who removed my furnace (installed in 1995!!) and air conditioner and installed my new ones were fantastic! They cleaned my duct work and dryer vent too. They treated me with such respect and professionalism. They explained everything to me. They had to create a new venting system because the old one ran under a deck and was unsafe! I’m so grateful to the technicians and Erin who takes all the calls. She’s wonderful too!
Update: a minor change was needed and a technician came out the same day (today). The adjustment is perfect!! Thank you!! The service I have received is outstanding!
UPDATE:
Because we had severe storms, I lost power for a couple of days. Now I’m thinking about getting a Generac generator installed. The Service man who came out was named Don Gillette and he was terrific! He explained everything to me and provided written information as well as financing options. I think it might be a very good investment for my home and I’m seriously considering it. I would not consider working with another company at this point. I’ve had such a good experience. with Goff!
G W.
Responded same day of requested service
Amanda H.
Joe was awesome! Showed me my options and explained everything nicely! Def recommend this company.
Jeff W.
Don was very informative and friendly.
He answered all my questions.
He answered all my questions.
Richard P.
Very polite and explained everything.
Melissa S.
I use Goff HVAC both in my home as well as my workplace and they have always been knowledgeable, prompt and always courteous. I trust them to keep our equipment running smooth!
Sandy K.
Was able to get same or next day service. Was able to fix my furnace problem quickly. Kind and offered furnace care education for optimal efficiency. Very appreciative of timeliness and great customer service from initial phone call through completion.
Andy N.
I have used Goff for years, on my rental properties. I always receive prompt and fair service for repairs and complete installs from Goff. They are usually half the price of Great Lakes Heating and Air Conditioning.
Keith H.
Very timely response for furnace issue, Nick the technician was professional, knowledgeable and explained to me the why and what for.
Newer to this house and area will definitely call Goff to start annual A/C and furnace check ups.
Newer to this house and area will definitely call Goff to start annual A/C and furnace check ups.
Susan L.
We had scheduled duct cleaning but upon assessing our situation, Paul changed our service to an air purification treatment that saved us hundreds of dollars. We are very satisfied and highly recommend!
Nancy J.
Good work, arrived timely, fixed the problem. We are satisfied! Been our furnace repair service for years!
Maureen S.
Got me scheduled same day. Technician Brandon was pleasant and professional.
George K.
Joe the Comfort Advisor arrived at the scheduled time, was very professional, knowledgeable, personable and provided good advice and recommendations.
Doug C.
Service rep was very friendly. They were on time and very courteous! The rep walked me through the replacements of filters and answered my questions. Great service! Highly recommended!
gvs9960
Goff has been great. I purchased a new AC/Heating unit from them. My last service appointment was great. Professional and on time. I would recommend them highly.
Eric K.
anil A.
marc G.
The technician was excellent gave good advice and I will use you guys again
Keith S.
Great service, happened to be nearby, repaired furnace super fast. Will call them again.
Stephen R.
Justin, our estimate guy, was great. He was very helpful, friendly and gave great options and feedback. Because of him, we are getting new Furnace, air. Conditioner and humidifier.
Alex H.
Charles was amazing if I could rate 10 stars I would. He walked me through all issues and really took his time troubleshooting and didn’t try to upsell things that weren’t needed. He gave me a great recommendations going forward.
Tony Z.
Great company! My heater stopped working and they ended up doing repairs. Sean L was knowledgeable and professional, answered all of my questions. Definitely will call them if any issues arise
Sara P.
I want to say great experience with Goff. Knew exactly the name of the technician, a picture & short biography was sent in a text ahead of time. He went straight to work and answered questions that I asked. Everything went smoothly Goff did a great job.
Gary S.
The office lets you know they’re on their way, right on time. Brandon was great professional,very nice the whole company is very nice to work with. Thanks Goff
Sandy S.
I’ve been using Goff for my heating and air conditioning maintenance for 2 years and the employees and service have been top notch every time. Definitely recommend if you need repairs or maintenance.
Judi P.
Sean was great. He explained everything that I needed to know.
Jamie L.
Kelly M.
Excellent, from the office coordinator who made the appointment to the service technician who came to look at my furnace everyone was professional, efficient and friendly. I am definitely a new Goff customer.
wilfred T.
trustworthy and professional
John C.
Just had a service check on my unit. Continue to be impressed by the level of service Highly recommend Goff. Love the Bryant system
Shera H.
Charles was very knowledgeable, helpful, and professional! Absolutely reccomend!