OUR ONLINE REVIEWS

On time, nice honest guys that did a great job. I would highly recommend!

The staff was courteous when scheduling. The technician arrived when scheduled and was courteous and professional. The repair was made quickly and priced reasonably.

Exceptional service and dedication to getting it right!
We recently had Goff Heating & Air Conditioning install a new air conditioning system in our home. From the very beginning, their team was professional, clean, and efficient during the installation process.
Because of our home's layout, we initially ran into an uneven cooling issue after the install—the first floor was dropping down to a chilly 57°F while the second floor was staying at a hot 88°F.
What truly sets Goff apart is their incredible after-sales service and dedication to customer satisfaction. They didn't just walk away after the installation; they came out to our house multiple times to troubleshoot, fine-tune the system, and resolve the temperature imbalance. Their technicians were patient, knowledgeable, and determined to make sure our home was completely comfortable.
Thanks to their persistence, everything is now running completely evenly, and our home is comfortable throughout! If you are looking for an HVAC company in the South Bend or Harbor/New Buffalo area that truly stands behind their work and cares about their clients, I cannot recommend Goff Heating & Air Conditioning enough. Thank you for going above and beyond!

Great service, expert opinions on a faulty thermostat!

These guys are the best!

The Technician from GOFF (Nick) did what was needed as he resolved the issue.

I called the store to find out about some details on my current Heat & air system and the service manager called me To talk about it. I was incredibly impressed with his thorough knowledge about the system I had and he answered all my questions very thoroughly. The lady I first spoke with was very friendly and helpful as well. Even though I didn’t have anything done this time aroundIf I ever need work done, I will be using Goff

I had a very positive experience with Goff! Elijah was polite and let me know exactly what he was doing and why he was doing it. He explained the potential source of issues with my unit and did a number of troubleshooting steps to identify the problems and solutions. I also appreciated the transparent pricing.

Good communication ahead of time. Text notification when technician was on his way. Terry was professional, helpful, and quick. This was a plumbing project, which I think is a new addition to Goff. A tad on the pricey side for a 1-hour project, but glad to have it done so quickly.

As soon as the a/c was turned on the house got cold quickly the technician didn’t take long to install and what I liked most was that he was really respectful and professional I will definitely recommend guff heating and cooling to friends and family…….!!!!

Justin did a fast and complete diagnostic of the problem, and a rapid repair. Pointed out the next fail point and we decieded to repair it now instead of waiting for that burning hot day when it was needed most.

Friendly, fast, knowledgeable

Extremely satisfied with the service. Arrived the next day. We are so grateful!

Fast, knowledgeable, and excellent customer service!

Joe was very friendly, knowledgeable, gave good information, answered my questions and was punctual. Gave us complete free quotes on equipment.

We had a wonderful experience with Goff Heating & Air Conditioning! Our technician, Jason, was professional, knowledgeable, and incredibly thorough. Our HVAC system hadn’t been serviced in quite some time, and he took the time to carefully inspect everything, perform the maintenance, and explain the condition of our system without ever making us feel pressured.

Everyone we spoke with in the office was equally fantastic. Angie was especially friendly, helpful, and made scheduling and answering our questions a breeze. Excellent customer service from start to finish!

We were so impressed with the quality of service that we signed up for their maintenance plan and look forward to working with Goff Heating & Air Conditioning for years to come. We highly recommend them to anyone looking for honest, reliable, and professional HVAC service!

Thanks to Goff and especially to Jonathan for coming out on an emergency call, diagnosing the problem and promptly fixing the issue within 48 hours. I will be using this HVAC Company for all of my furnace and air conditioning needs. Jonathan is professional, courteous and very knowledgable. My AC unit has not run this quiet and efficiently since we purchased it new.

Customer service is 5 star. Our AC went out, within 6 hours Elijah had it up and cooling. Warranty covered the cost.
Thank you to the ladies I communicated with., very pleasant and helpful.
We are very grateful.

Goff's customer service team and technicians are very responsive, professional and service oriented. Highly recommend!

I am so GRATEFUL that you could come out the same day I called and fix my friend’s air conditioning system!!! He is a senior and a veteran. Terry fixed the problem and was very helpful and friendly. Super nice guy! We will definitely use Goff again if another problem comes up. Thank you again!!

Nick did a terrific job troubleshooting my furnace & A/c unit. He showed great determination in finding the issue. 👍

Sean was professional and found the right solution to my problem quickly

In the hottest week of the year, so far,
Our capacitor went out on our AC. Called Goff and a technician came out the next day and replaced it.

On July 4th weekend, Goff arrived quickly, found an easy fix for a broken AC, took care of everything without any attempt to upsell me. A great experience.

Great communication

Air conditioning decided to stop working during this heat wave. Called for service and a technician came out the same day. Our unit was repaired at a very fair price. Elijah is a very friendly and kind technician. Our house is now comfortably cool again. We really appreciate the same day service. Thank you so much.

Their two plumbers were incredibly professional and kind! Worked quickly, explained everything to me in a comprehensible way, and were happy to answer all my questions!

Arrived sooner than expected, maintained communication from initial call to arrival, efficient, informative about findings, reasonable pricing! What more could a person hope for???

Justin was a professional and courteous technician. He diagnose the problem quickly, went to go get the part,and everything was up and running within a half an hour. Would highly recommend golf heating and air-conditioning. They have definitely earned my business.

Got our AC back up and running not long after arriving. Tech was upfront about what he found and didnt charge a crazy amount. Very happy with the service provided.

I requested service for an A/C issue at about 4 PM and had a tech arrive at 11:00 the next morning. This alone was amazing!
He was very professional and explained everything that he was doing. Great guy.
The entire experience with Goff was outstanding. Highly recommend them.

Fast, friendly, knowledgable. Steered us towards a less expesnvie option that made more sense for our home. Price was very reasonable.

Great tech that came out and right on time. Awesome company with great communication!

Service technician was very thorough and explained clearly all my options for ongoing care or purchase of new furnace and air conditioner. Will make up my mind and get back with him within 30 days.

Very professional. Response time - 1 day Terry got us a quick quote. Highly recommend

I was happy that I called yesterday and there was availability for today! Shane was very nice and pleasant.

All the employees we communicated and worked with were professional, helpful and knowledgeable. The technician was friendly and able to diagnose and fix the problem quickly.

Nick the technician was very knowledgeable and he did a good job in assisting me solve my problem

Goff was very fast to respond and fixed the problem quickly. Elijah the technician was polite and efficient and answered all of my questions about the AC. I highly recommend them!

The tech they sent out was wonderful on time efficient and very, very nice