Customer Feedback & Testimonials

Experience was great very pleasant on the phone scheduling. Service guy Paul was pleasant and professional, explained what he was looking at and fave me a few tips on what I should do.

Very professional & friendly

Had an initial dispute that was a misunderstanding. Good reputable company. Management will listen and resolve any disputes. I will call them if and when I need a/c work.

Don came out twice on a Sunday to fix the AC when everyone else told me they would schedule me for Monday.

Outstanding service! I called on a Sunday morning around 8 am. The A/C wasn't working at all. (Bad capacitor) It was repaired and working by 9:15 am. Because of the 10 year parts and labor warranty, there was no charge! Can't thank them enough.

Nick is a wonderful tech!

Fast, knowledgeable, and quality work. My central AC went out and a Paul was dispatched to my house the same day to diagnose the problem. Turns out my old unit was not repairable. The next day Joe came out and gave me a reasonable estimate which I accepted. The following morning, Owen, Ruben and Jason came out , put in a new unit. Everyone at Goff answered any questions I had and they were all professional and sincerely cared that I was happy and satisfied. I would recommend them highly and not hesitate to call them again.

My A/C went out when every day was about 95+. I called around and everyone else wanted to book for me about 5 or 6 days later when my house was sitting at 88 degrees. When I got ahold of Goff, they apologized that the earliest they could come out was the next day (way better than everyone else!).

I had two independently licensed contractors out just before and they both thought my compressor was shot and that I'd need to shell out a bunch of money on a new unit. I waited for Goff. Their technician, Elijah, was awesome. He noticed something in the wiring and 5 minutes later the compressor kicked on immediately. They saved me a ton of money and had my house cooled again for $90, which sure beats buying a new unit.

Goff takes care of you, they care more about finding a fix than upselling you with new products. Would recommend them to anybody.

Excellent service. Fast friendly and fair. Our technician Paul was fantastic!! I would very highly recommend this company!!

Paul was a lifesaver! We had called another HVAC company when our AC went out over the very hot weekend. The tech from that company never came nor called. So we called Goff. They were here the SAME DAY and fixed our AC in MINUTES. Paul was courteous and professional—an absolute joy to talk to and we were ELATED to FINALLY be able to cool off our hot little house!! Thank you from the bottom of our hearts!!💕

Shane and Justin came to perform a boiler inspection for me and I left with a wealth of information. They took the time to share and explain the system and provided very detailed explanations to my questions. I appreciate the professionalism!

Joe was very friendly. Very knowledgeable and helpful. Thanks Joe!!

Charles was excellent and Claire and Erin in the office got me a tech very quickly. Charles knows “his stuff”. Friendly thorough and quick.

Great friendly service

Fast, friendly service starting with my initial phone call to their next day service. Great communication. Reasonable fee to repair my air conditioner. Sean was very helpful. He explained the problem and fixed it quickly. Thank you, Goff Heating and Air Conditioning!

I have used Goff in the past, and was very satisfied, so when my daughter’s air con went out, I called them. I was so impressed, and cannot say enough good about them! They came immediately, and installed a new system for her within 2days. They were polite, explained everything, left her house cleaner than they found it, and did several extra things that I hadn’t even asked for at no extra charge. If I could give more than 5 stars, I would!

Excellent and efficient

Would give Goff 10 stars if I could. I cannot express how knowledgeable and considerate these guys are. After feeling disheartened and somewhat taken advantage of by another company, Charles was able to quickly assess and problem solve 2 major issues that others were not. The day he and Paul came to do the work, including the very overdue task of cleaning my vents, the communication was clear, they were timely, respectful, and we even had some laughs! I am really grateful and would recommend Goff Heating and Air Conditioning to anyone.

Joe came out to do an evaluation and an estimate. He was very professional, friendly, and informative. I was left feeling confident in my decision using Goff for my HVAC needs.

Priced out a new AC, found the rep knowledgeable. It was a simple situation and he left it uncomplicated. Hence, I bought a new system. However, the moment of truth comes in a few days with the installation.

Shane, the technician, was very friendly and professional plus very patient when home owner as she is in stages of dementia. Shane is a real asset to your company.

Technician was on time and very polite. I was encouraged to look over his shoulder and ask any questions I might have. He was very knowledgeable and informative. He diagnosed the problem quickly and charged a reasonable rate. The only way it could have been better is if he paid me to work on my A/C unit. I will use Goff Heating & A/C again in future repairs.

My tech was Don. He was very successful in helping and caring at the time! Thanks Don!

Today, Goff Heating and Air Conditioning, came to my home to perform routine maintenance. They show up when they say they will and are very professional. I have total confidence in this company and their technicians. I would highly recommend them!

Quick response to our call & have a service person come over the same day.

Elijah was thorough and very professional! I've used Goff for years, very satisfied!

My central air quit blowing cold on the first 87 degree day of 2025. Called Goff Wednesday afternoon, Brandon was at my home around 8:15 am Thursday and within half an hour had diagnosed and replaced a bad capacitor. My home is once again like a meat locker! All done at a more than fair price. Great company!

Shout out to tech Elijah, for excellent service. He was out today for our spring A/C maintenance. We had a new Bryant furnace and A/C installed 4 years ago, and when I asked about the fan speed the cooling was set at, he took the extra time and effort to check it. Discovered that speed wasn't plugged into factory spec and adjusted it. I'm looking forward to (finally) having more balanced cooling on our 2nd floor. Again - made my day, having this taken care of, and so politely, thanks Elijah.

Fast and great service

The technician who checked over our AC unit was veey knowledgeable, informative & personable.

The salesman knew everything and answered all my questions. He didn’t try to sell me high end products that I will not need or every break even on. And they were thousands cheaper and a better warranty if you ask me

The people at Goff have always been very helpful. I feel they appreciate my business. Take good care of my equipment and have always treated me fairly.

Our first time using Goff they were very courteous and helpful. Would highly recommend them.

Jenna and Justin got our situation assessed and scheduled for service with great communication.

Fast and efficient as always. Goff is my go to for mote than 25 years. Good company. Spring and fall maintenance every year.

Came the same day and fixed the problem immediately. Very friendly and informative. Overall job well done.

Just had my first service. On time, honest and thorough. Explained every step throughout.

Service right on time. Followed all safety guidelines. Very courteous and knowledgeable. He even cleaned of the A/C for me.

Having the annual service plan is the best way to protect your heating and A/C.

They came out the same day and did an excellent job clearing our kitchen drain. No one like to pay plumbing bills, but it was very reasonable.

Technician was very personable! And he took the time to explain things to me! Another great experience with Goff!!

Great and quick service. Diagnosis was professional and to the point. Certainly pleased with all.

Impressive. Professional. Both the woman who took our phone call for service and the technician who serviced our unit were professional and knowledgeable. Service was very quick.